Terms and conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
- Information about us
1.1. nationalstar.org (including sub domains) is a site operated by National Star Foundation (“We”). We are registered in England and Wales under company number 00522846 and have our registered office at Ullenwood Manor, Cheltenham, GL53 9QU. Our main trading address is Ullenwood Manor, Cheltenham, GL53 9QU. Our VAT number is GB 184541203.
1.2. We are a registered charity under charity number 220239.
- Terms of Website Use
- Other Applicable Terms
- Changes to these Terms
4.2. Please check this page from time to time to take notice of any changes we make, as they are binding on you.
- Changes to our Site
5.1. We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
5.2. We do not guarantee that our site, or any content on it, will be free from errors or omissions.
- Accessing our Site
6.1. Our site is made available free of charge.
6.2. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
6.3. You are responsible for making all arrangements necessary for you to have access to our site.
- Intellectual Property Rights
7.1. For the purposes of these terms and conditions, “Material” means all of the information, data, text, graphics, content, links or computer code published on, contained or available on our site.
7.2. We are the owner or the licensee of all intellectual property rights in our site, and in the Material published on it. The Material is protected by copyright laws and treaties around the world. All such rights are reserved.
7.3. You may print off one copy, and may download extracts, of any Material from our site for your personal use and you may draw the attention of others within your organisation to Material posted on our site.
7.4. You must not modify the paper or digital copies of any Material you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
7.5. Our status (and that of any identified contributors) as the authors of the Material on our site must always be acknowledged.
7.6. You must not use any part of the Material on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
7.8. Our names and logos and all related product and service names, design marks and slogans are the trade names, service marks or trade marks of National Star Foundation and may not be used without our prior consent.
7.9. All works in the nature of databases attract database rights.
- No Reliance on Information
8.1. The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. So far as permissible by law, we do not accept any liability to any person relating to the use of any such information.
8.2. Our site is intended only for use by UK residents and only in relation to their activities within the UK. It may be dangerous to apply any of the information on our site to activities outside the UK.
8.3. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
- Warranty and Indemnity
9.1. You warrant to us that you will not use our site, the Material or any part thereof for any purpose that is in contravention of any applicable law or regulation or in a manner that will infringe the copyright, trademarks, service marks or other intellectual property rights of third parties or violate the privacy, publicity or other personal rights of others or in any defamatory, obscene, threatening, abusive or hateful manner. You shall indemnify and hold harmless National Star Foundation, its employees and agents, against all claims, liability, losses, damages and expenses including, without limitation, legal fees and costs arising out of or incurred as a result of any claims made, or litigation brought, against National Star Foundation, its employees and agents, as a result of the use by you of our site, the Material or any part thereof for whatever purpose, to the fullest extent permitted by law.
- Limitation of our Liability
10.2. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
10.3. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with
- use of, or inability to use, our site
- use of, or reliance on any content displayed on our site.
10.4. If you are a business user, please note that in particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
10.5. If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
10.6. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
10.7. We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
11.1. We do not guarantee that our site will be secure or free from bugs or viruses.
11.2. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
11.3. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
- Linking to our Site
12.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
12.2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
12.3. You must not establish a link to our site in any website that is not owned by you.
12.4. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
12.5. We reserve the right to withdraw linking permission without notice.
12.6. If you wish to make any use of content on our site other than that set out above, please contact DigitalCommunicationsOfficer@natstar.ac.uk
- Third Party Links and Resources in our Site
13.1. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
13.2. We have no control over the contents of those sites or resources.
- Online Transactions
14.1. We reserve the right to vary event registration fees and the prices of any goods or services listed without notice. All event registrations and orders for goods or services are subject to availability and we reserve the right to refuse to accept any registration and to refuse to supply any goods or services to any individual.
14.2. By placing an order with us, you are accepting our terms and conditions in the supply of goods or services
14.3. Your credit or debit card will only be charged at the time of dispatch.
14.4. Whilst we endeavour to keep all items in stock and available for immediate dispatch, this may not always be possible. In the event that an item is temporarily out of stock we will ship the balance of your order and forward on the remaining items at no extra cost when available. If an item has been discontinued or we are unable to secure further stock of any item, we will cancel that order. Please note, as with all Online Shopping, your completion of the checkout process does not explicitly guarantee we are able to supply the goods ordered.
14.5. With our Standard Delivery service, we aim to dispatch goods held in stock within 72 hours of receiving your order, and often sooner. Delivery will be made as soon as possible thereafter. Purchases may be delivered to any UK mainland address, providing the card holder provides their registered home address. For security reasons, telephone orders can only be delivered to the card holder's registered address unless a previous purchase has been made. Please note that we are unable to accept liability for any delay to your delivery that is beyond our control.
14.6. If you are not entirely satisfied with your order, we will be happy to offer a full refund or exchange providing the goods are returned unused and in their original packaging within 14 days. Regrettably the Returns postage is a direct cost to you and will not be refunded unless an item is deemed faulty or damaged.
14.7. Once you have confirmed your order and payment with us, you have entered into a contract to purchase these goods from us. You have a right to cancel your order within 14 days of receipt of goods and receive a full refund.
14.8. StarShop has taken great care to ensure the reproduction of colour is as accurate as the photographic and production process allows. Some items are handmade, actual size and colour may vary slightly but this is indicated in the product copy. We make every attempt to ensure our prices are accurate. In the event of a pricing or description error we reserve the right to withdraw an item from sale, under the terms of the Sale of Goods Act. We reserve the right to amend, modify or withdraw temporarily or permanently any price or product description without notice. VAT is included at the standard rate on all applicable items.
14.9. We reserve the right to reject an order as a result of any of the following:
- The product you ordered is unavailable from stock.
- We are unable to obtain authorisation for your payment.
- We have identified a pricing or product description error.
We reserve the right to amend, modify or withdraw temporarily or permanently any price or product description or terms and conditions with or without notice. You shall not hold us liable for any such modification, amendments or withdrawals.
15.1. Your name and address details will not be exchanged or handed to any third party, unless required to do so by law.
15.2. We confirm that any personal information which you provide to us, or which is available via public registers and any user information from which we can identify you, is held in accordance with the registration we have with the Data and Information Commissioner's Office. We use your information only for the following:
- Processing your orders
- Carry out surveys to help improve this website and any of its services to you
- To send you occasional advertisements and website content
- To enable us to administer this website
- If you have consented, to notify you of products or special offers that may be of interest to you, or to provide you with a periodic newsletter.
16.1 Although our site uses encryption security software in areas where online payment details are accepted, the security of information and payments transmitted via the internet cannot be guaranteed. Any loss incurred or sustained when you transmit information by means of e-mail or other internet links shall be borne solely and exclusively by you and in no event shall any such loss in whole or part be borne by us or our agents.
- Force Majeure
17.1. We shall not be held to be in breach of our obligations hereunder nor liable to you for any loss or damage which may be suffered by another party due to any cause beyond our reasonable control including without limitation any act of God, fire, storm, flood, lightening, disease, strike, trade dispute, act of terrorism, any act or omission of government or regulatory bodies or communications operators.
18.1. If any provisions of these terms and conditions are held to be invalid or unenforceable, the validity or enforceability of the remaining provisions shall not be affected.
18.2. These terms and conditions constitute the entire agreement between us and you and supersede all other (prior or contemporaneous) communications and proposals, whether electronic or written, between us and you.
18.3. Any failure by us to exercise or enforce any of our rights under these terms and conditions shall not be deemed to be a waiver of any such rights or operate so as to bar the subsequent exercise or enforcement or any such rights.
- Applicable Law